** News Release **
From the office of Crawford County Emergency Management,
**211 has been Activated**
On May 1st, our department contacted Great Rivers 211 to assist with public damage assessments. They have confirmed they are active for taking damage-related calls and collecting unmet need information from Crawford County residents. Residents can call 211, press 1 for local disaster, and an agent will assist in taking their report. If any financial assistance becomes available, your name needs to be on this list. Additionally, people can self-report online using the 211-disaster reporting form here:
If any residents have damage to report from the flooding crisis or any unmet needs, please use the 211 number and we can start organizing help. The following is a list of questions the 211 intake worker will ask:
Call Center Site
Secondary Phone Number
Do we have permission to text and/or email you if resources or information become available?
Address (includes street address, city, county, state, and zip code)
Address Jurisdiction (City, Village, Town)
Mailing Address (if different)
Contact Type (for 2-1-1 coding)
How did they contact you? (call, online, text, chat, email, mail)
211 Call Type (Information and Referral, Information Only, Crisis, No Referral Given) – for 211 coding and to track information only calls
Age of person needing service
Gender of person needing service
STANDARD DAMAGE REPORT: QUESTIONS – ALL DISASTER TYPES
Are you the owner of the damaged property? (yes, no)
If no, what is the name and phone number of the property owner?
Are you calling about your home or business? Or both? (Home, home & business, business (other than farming), farm, Other)
Do you rent or own your home? (Own, Rent or Lease, Other)
Own: Is your home conventional built or manufactured? (Conventional, Manufactured, N/A)
Own: Is this your primary living residence? (Yes, No, Unselected)
Own: Is this a single-family unit or multi-family (duplex/apartments etc.)
Do you have insurance coverage? What type?
Yes – Flooding insurance
Yes – homeowners insurance
Yes – rental insurance
Unsure or other
Is this your primary living residence? (a) Yes
Do you believe your home is safe? (a) Yes
Can you reach the property to enter it?
Is there a private road or bridge damaged on the property?
Was there structural damage to the home?
Crack in foundation
Moved off foundation
What needs are you facing due to the disaster? (Notes box for answer)
Would you like us to share your information if volunteers become available to help with clean up? Yes / No
What clean up help is needed?
Options: Muck out, Mold remediation, Trees, Tarp, Debris, Deferred maintenance, Rebuild
Added to Crisis Clean Up (for 211 coding)
DISASTER TYPE: FLOODING – ADDITONAL QUESTIONS
Is, or was, there water inside the property?
Unknown (unable to access)
Does the property have a basement?
Please describe your basement, option list of: crawlspace, full basement, finished, half finished, unfinished
How many inches of water were in the basement?
How many inches of water were on the first floor?
Are any of your utilities damaged?
Has flood water overtopped the head of your private well? (yes, no)
IF YES: Share following information: