Hospital Named

MercyOne Elkader Medical Center has been named one of the National Rural Health Association (NRHA) top 20 critical access hospitals (CAHs) for Patient Satisfaction. Out of the 1300+ CAHs in the country, the MercyOne Elkader team scored in the top 20. "This is such an amazing achievement and is a testament to the wonderful care that is provided to our patients by our talented team of caregivers and support staff. ,” says Brooke Kensinger, CEO of MercyOne Elkader Medical Center. The top 20 CAHs, including MercyOne Elkader, scored best among CAHs as determined by the Chartis Center for Rural Health for Patient Satisfaction. The rankings were recently announced by the National Rural Health Association (NRHA). The top 20 CAH best practice recipients have achieved success in one of two key areas of performance: Quality index: A rating of hospital performance based on the percentile rank across rural-relevant process of care measures. Patient perspective index: A rating of hospital performance based on the percentile rank across all 10 HCAHPS domains.

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